Terms & Condition

Please read these Terms & Conditions carefully before using our website. By visiting and purchasing from www.auraone.pk, you agree to the terms mentioned below.

1. General Use

• The website www.auraone.pk is operated by Aura One ("Aura," "we," "our," or "us").
• By continuing to browse or purchase from our website, you accept these Terms & Conditions.
• Aura One reserves the right to update, change, or replace any part of these Terms & Conditions without prior notice. It is your responsibility to review them periodically.

2. Third-Party Websites

• Our website may include links or content from third-party platforms (e.g., social media).
• Aura One does not take responsibility for the accuracy, availability, or content of third-party services.
• Any reliance on third-party content is at your own risk.

3. Privacy

• Aura One values your privacy and ensures that your personal information is kept secure.
• Information collected through the website may be used for:
  • Processing and delivering your orders
  • Improving our products and services
  • Customer support and communication
  • Marketing and promotions (with your consent)
• For details, please see our Privacy Policy.

4. Product Accuracy

• We make every effort to display product images, descriptions, and specifications as accurately as possible.
• However, actual product color may slightly vary due to screen differences.
• Sizes and measurements are approximate and may vary slightly from actual products.

5. Pricing & Payment

• All product prices listed on www.auraone.pk are inclusive of applicable taxes (GST).
• Aura One strives to ensure all prices are accurate. In case of any pricing errors, we will notify you and reserve the right to cancel or adjust orders accordingly.
• Prices are subject to change without prior notice. Orders placed before a price update will not be affected.
• Payment Methods:
  • Online payments (processed securely through third-party gateways)
  • Cash on Delivery (COD), collected at the time of delivery

6. Delivery

• We deliver across Pakistan through trusted courier partners.
• Standard delivery time: 4–6 working days in major cities and 6–8 working days in other areas.
• Delays may occur due to holidays, sales, weather, or unforeseen circumstances.
• Customers will be updated via email/SMS regarding any significant delays.

7. Cancellations & Returns

• Orders can be canceled before dispatch by contacting us directly.
• Once shipped, cancellations are not possible.
• For return/replacement policies, please see our Shipping & Returns Policy.

8. Intellectual Property

• All products, designs, images, text, graphics, and content on www.auraone.pk are the intellectual property of Aura One.
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Limitation of Liability

• Aura One is not responsible for damages or losses arising from the misuse of our products or website.
• Our liability, in any case, shall be limited to the purchase value of the product in question.

10. Contact Us

For any queries regarding these Terms & Conditions, you can reach us at:

Aura One
🌐 www.auraone.pk
📧 auraonepk@gmail.com
📞 +92 317 2013648