Free Delivery All over Pakistan

Aura One
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Aura One
Aura One

Aura One – Premium Earbuds for Smart, Seamless Sound. Designed for comfort, crafted for clarity. Available now in Pakistan.

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  • FAQs
  • Contact Us

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Shop Information

  • Karachi, Pakistan
  • +923172013648
  • auraonepk@gmail.com

© 2025 Aura One. All rights reserved.

Shipping Policy

Aura One – Shipping & Returns Policy

At Aura One, our goal is to provide you with a smooth and stress-free shopping experience. Please read the following policy to know more about our shipping, delivery, and returns.

Shipping Details

  • Every order placed on www.auraone.pk will be shipped to the single address provided at checkout. For multiple delivery addresses, please place separate orders.
  • We deliver products across Pakistan through reliable courier partners.
  • Currently, we do not accept overseas/International orders.
  • Free Delivery: We offer free shipping on all orders with no hidden charges. Please do not pay anything extra to the delivery rider apart from your order amount.
  • Delivery Time:
    • Major cities: 4–6 working days
    • Other cities: 6–8 working days
    • (Delivery may take longer during sales, holidays, or due to unforeseen circumstances.)
  • Orders are processed Monday to Saturday. Orders placed on Sunday will be processed on the following business day.
  • All items in your order are shipped together unless availability requires separate dispatch.
  • Once your order is confirmed, you will receive an order confirmation email/SMS. After dispatch, you will also receive a tracking ID.
  • Your invoice will be included with the order. If you don’t receive it, please contact us.
  • Payment can be made via:
    • Cash on Delivery (COD)
    • Online Payment (100% secure through your bank debit/credit card, easypaisa & jazzcash)

📞 For any delivery delay or shipping concern, please call us at +92 317 2013648.

Returns & Replacement Policy

  • If you receive a damaged or defective product, please file a complaint within 24 hours of delivery by sharing your Order # and product photos at auraonepk@gmail.com or via WhatsApp/Call on +92 317 2013648.
  • Returns are accepted only for products that are unused, in original packaging, and reported within the return window.
  • Replacement will be processed once our team verifies the issue.

Cancellation Policy

  • You can cancel your order before it has been dispatched. Normally, orders are shipped within 4–6 hours of confirmation.
  • To cancel:
    • Log in to your account → Manage Your Order → Cancel Order.
    • Or contact us directly at +92 317 2013648.
  • Once the order is dispatched, cancellation is not possible.
  • If you paid online, your refund (after cancellation approval) will be processed within 7–10 working days.

Unclaimed or Incomplete Returns

  • If a product is returned without complete details or the customer does not respond after shipment, we will hold the item for up to 2 months.
  • After this period, Aura One reserves the right to either recycle/dispose of the product or deduct expenses and donate the remaining value to charity.

Contact Us

For any shipping, return, or cancellation queries, feel free to reach us:

Aura One
📞 +92 317 2013648
📧 auraonepk@gmail.com